Friday, June 16, 2017
White Memorial Medical Center
1720 Cesar Chavez Avenue
Los Angeles, CA 90033
Map via Google Maps
BEYOND WORDS: Using Body Language to Really Connect With Donors
Ever wonder why some fundraising professionals seem to make a bigger impact on donors than others do? What is their secret ingredient?
The session will show you how to use nonverbal communication to build and keep rapport with VIP donors.
Dr. Janet Larsen Palmer, President of Communication Excellence Institute, has over 30 years’ experience as a Professor of Communication, a Fortune 500 corporate manager, a university administrator, trial consultant, and executive coach. As a faculty member at the Executive Leadership and Management Institute at Stanford University and also in the Executive Doctorate Program at the University of Pennsylvania, Dr. Palmer has offered specialized programs on communication skills for business leaders. Janet Larsen Palmer holds a B.S., M.A., and Ph.D. from the School of Communication at Northwestern University, and has won over 25 national and regional awards in communication. Founded in 1986 by Dr. Janet Palmer, Communication Excellence Institute has grown to be one of the Top 50 Woman-Owned Businesses in California’s Inland Empire.
Dr. Neal Larsen Palmer is Executive Vice President of Communication Excellence Institute. He has over 30 years’ experience consulting with executives and professionals in business, health care, higher education, law, and government. Formerly the top Dale Carnegie instructor in Southern California, Dr. Palmer taught communication at the NASA/Jet Propulsion Laboratory in Pasadena and the University of Redlands. He has worked with Dr. Jan Palmer on the faculty of the Executive Leadership and Management Institute at Stanford University and the Executive Doctorate Program at the University of Pennsylvania. A linguist who served as Project Manager in Eastern European research at the Library of Congress, Dr. Neal Palmer worked closely with the intelligence community in Washington, D.C. Neal Palmer reads and speaks twelve languages. He holds a B.S. from Georgetown University, an M.A. from UC Berkeley, and a Ph.D. from The University of Michigan.
Drs. Jan and Neal Palmer, specialists in nonverbal communication, are frequent speakers for fundraising organizations.